If you are looking for a sleek, modern gambling site with a wide variety of options, then you will want to read this BetOnline review from start to finish. This just might be the site for you.BetOnline Background
Before we explain all about the betting options and casino games you can play on BetOnline, we want to answer one of the most critical questions for US gamblers. Is BetOnline safe and trustworthy?
You deserve to know about the company that is operating BetOnline and the issues it had before. Then, we will explain why we think things are different now.
Licensing and Company Information
BetOnline is a licensed gambling site. The site has a license from the Panama Gaming Control Board. A license from Panama is not as strictly regulated as licenses from other licensing authorities, but it is still a valid and trustworthy licensing authority.
The site is operated by a privately-held company that started in 1991. It started as an offline bookmaker and quickly moved to the online gambling industry. They were known then as BestLineSports.com.
BestLineSports.com bought the BetOnline.com name in 2006 and started doing business as BetOnline in 2007. Then they changed to the current domain of Betonline.ag in 2012. That was a response to the DOJ seizing several .com gambling domains in 2011.
In May 2012, BetOnline acquired SportsBetting.ag, which is one of the oldest online sportsbooks that still exists today. That acquisition was surprising because it came at a time when the future of BetOnline was itself a little insecure. Here is more information about what happened with BetOnline in 2011.
BetOnline Scams and Payout Concerns
BetOnline launched an online poker network in 2011. When the poker network launched, an issue came out about BetOnline lying to its customers. After that, several other issues came to light.
- They lied about their poker network. The BetOnline poker product was on the Action Network, but they claimed to be on the Hero Poker Network and Chico Poker Network. It was a strange lie because the network didn’t matter, but lying about it caused customers to lose trust.
- Several customers complained about BetOnline confiscating their funds. BetOnline claimed that these customers were cheating, but they had no proof.
- BetOnline allowed multiple accounts from the same IP address to join a poker table. One customer got caught chip dumping, but they didn’t address it until that customer had won significant amounts of money.
- Customers who contacted customer service were informed that the customer service representatives knew customer account information, including their passwords.
All of these issues are significant concerns; they were reason enough for many customers to close their accounts and choose other sportsbooks. And we don’t want to downplay these issues or pretend they didn’t exist. But, we do have reason to believe that things have changed since then.
The acquisition of SportsBetting.ag happened right after many of these issues came to light. SportsBetting was having issues of its own with customers complaining about not getting paid.
When BetOnline acquired SportsBetting, they agreed to settle all of the site’s past and future accounts. They ended up paying more than $1.5 million just to get SportsBetting’s overdue accounts up to date.
BetOnline also added some new members to its management team during the acquisition. As a result, they were able to address the customer service complaints and help BetOnline rebuild its reputation.
Is BetOnline.ag Safe in 2021?
Now that you know all about the history of BetOnline and the valid concerns that customers had, the question remains. Is BetOnline a legitimate sportsbook in 2021, and can you trust them?
Ultimately, you have to make that decision for yourself. To help you make an informed decision, let us explain why we believe the site is trustworthy today starting with the bulk of their complaints. Most of these complaints occurred between 2011-2012.
It is also worth noting that all of the complaints were because of the BetOnline poker network. None of the customers who used the sportsbook and casino ever had any issues.
BetOnline has introduced new payment methods since the issues they had in 2011. It is one of the only US online gambling sites that consistently processes credit card deposits without issues. The site now has a reputation for processing payments within 1-3 days in most cases, depending on the banking method you choose.
We won’t deny that BetOnline had a rocky start, but they have consistently addressed those concerns and rebuilt their reputation. If you're still interested in checking them out, keep reading our review of BetOnline to learn more about their gambling options, bonuses, and more.
BetOnline’s Banking Options
The variety of banking methods that BetOnline offers is one reason why BetOnline is such a top-rated gambling site. You can use credit cards, e-wallets, money orders, wire transfers, or cryptocurrencies to deposit to your account. Many of those same banking methods are available for withdrawals as well.
Here is an overview of the banking methods on BetOnline, along with the deposit and withdrawal limits, fees, and cashout times.
| Banking Method | Deposit Limits | Withdrawal Limits | Fees | Withdrawal Processing Times |
| Credit Cards | $25-$5,000 | Unavailable | None | NA |
| Person to Person | $100-$600 | $50-$400 | Varies, Free if Over $300 | 3-5 Business Days |
| Money Order | $300-$9,000 | $500-$7,500 | $80 | Up to 10 Days |
| Wire Transfer | $500-$10,000 | $500-$25,000 | $45 to 3% | Up to 10 Days |
| Cashier’s Check | $1,500-$10,000 | Unavailable | Varies | NA |
| Check by Courier | Unavailable | $500-$2,500 | $50 to 3% | Up to 30 Days |
| Bitcoin | $20-$500,000 | $50-$100,000 | None | Same Day |
| Ethereum | $50-$100,000 | $200-$100,000 | None | Same Day |
| Litecoin | $20-$100,000 | $20-$100,000 | None | Same Day |
| Bitcoin Cash | $20-$100,000 | $20-$100,000 | None | Same Day |
| Stellar | $20-$100,000 | Unavailable | None | NA |
| Cardano | $20-$100,000 | $20-$100,000 | None | Same Day |
| Dogecoin | $20-$100,000 | Unavailable | None | NA |
| Chainlink | $20-$100,000 | $20-$100,000 | None | Same Day |
| Ripple | $20-$100,000 | $20-$100,000 | None | Same Day |
| Tether | $20-$100,000 | Unavailable | None | NA |
| USD Coin | $20-$100,000 | $300-$100,000 | None | Same Day |
We like that BetOnline has so many banking options to choose from. In addition, they consistently add new cryptocurrency options because that is a popular choice – especially for American gamblers.
The BetOnline payout reviews are positive too. Most customers report receiving their payouts quickly, which further supports the fact that BetOnline has turned a new leaf.
If they are going to charge fees, they should charge a standard amount. With their current system, you often get punished for depositing or withdrawing larger amounts.
Many online gambling sites charge fees on withdrawals, but they almost always offer free deposits. Unfortunately, we noticed during our BetOnline review that they charge fees on both deposits and withdrawals.
As long as you plan on using cryptocurrency for all your transactions, you won’t have any fees to worry about. Cryptocurrency is also the fastest way to get your winnings.
Promotions on BetOnline
Another thing that stood out to us during our review of BetOnline is the promotions they offer. We specifically like that they have different promotions you can choose based on the type of gambling you prefer.
Here is an overview of some of the promotions on BetOnline.
Welcome Bonuses for New Customers
There are three different welcome bonuses on BetOnline. You can choose the bonus you want based on the type of gambling you want to enjoy.
- Sports Betting Welcome Bonus - Get a 50% deposit bonus of up to $1,000 with the bonus code BOL1000. These bonus funds can only be used on sports wagers, and there is a 10x rollover.
- Casino Welcome Bonus - If you prefer casino games, you can get a 100% deposit match on your first three deposits, for a total bonus of $3,000. The code for this offer is BOLCASINO, and there is a 30x rollover requirement.
- Poker Welcome Bonus - The last bonus offer is for poker players. It offers a 100% deposit match of up to $1,000 with the code NEWBOL. These bonus funds are released in $5 increments every time you earn $50 in rake. There is no additional rollover requirement.
It is important to understand that each of these bonuses is only available to real money BetOnline customers, and only on your first deposit. You need to decide which bonus you want to take on that first deposit because you won’t be able to collect the other welcome bonuses. You only get to choose one, which is a bit of a bummer.
Fortunately, there are plenty of other promotions that BetOnline offers once you’re finished with your welcome bonus.
Casino Promotions
We also found several promotions during our BetOnline casino review. They offer reload bonuses, tournaments, and random giveaways. These promotions are available only for casino games, so keep in mind that the terms and conditions will differ from the terms for their sports betting and poker promos.
These are the best casino promotions we found during our BetOnline review.
| Promotion | Additional Details | Bonus Code |
| 20% Monthly Reload Bonus | 20% deposit match of up to $500 on any qualifying deposit | BOLNOV (Bonus Code Changes Monthly) |
| Turbo Tuesday | Deposit on a Tuesday to get an extra $50 of bonus cash. | BOLTURBO |
| Weekly Casino Rebate | If you lose more than $1,000 in the RNG casino between Mon-Thurs, BetOnline will give you a 10% rebate on your losses. | Automatically Initiated |
| Game of the Week | Play 100+ spins on the Game of the Week between Mon-Thurs to earn a raffle entry. Ten randomly chosen winners receive $500 in bonus cash. | Play to Qualify |
| Ultimate Spin-off | BetOnline hosts a weekly cash slots tournament with $5,000 in prizes. You have to earn an invite based on your casino handle from the week before. | Invite Only |
| Live Casino Weekly Challenge | Play blackjack or roulette in the live casino to earn points. The top 3 players at the end of each week receive part of the $1,800 prize pool. | Play to Qualify |
These are just a few of the casino promotions available. They also have daily tournaments and progressive jackpots available.
In addition to these promotions, BetOnline also has promotions for poker players, horse race betting, esports betting, referrals, and additional contests. Many of these additional promotions change regularly, so you should check their promotions page often to find out the latest promos available.
Or visit our BetOnline bonuses page to learn about their latest deals and bonus codes.
Review of the BetOnline Online Casino
Now that we’re done with our BetOnline online sportsbook review, it’s time to talk about their casino. The online casino is impressive due to the wide variety of games available. They have so many games because they work with several software providers.
We found games from the following software providers during our BetOnline casino review.
- Betsoft
- Nucleus Gaming
- Dragon Gaming
- Digital Gaming Solutions
- Flipluck Games
- FreshDeck Studios
- Visionary iGaming
- Concept Gaming
Let’s explore some of the games you can play using the online casino at BetOnline.
Slot Machines
There are more than 250 slot games available in the BetOnline Casino. So no matter what themes or bonus features you are looking for, they are sure to have a few games that will interest you.
Betsoft slot games are known for having the best graphics, and the games from Flipluck Games have a lot of bonus excellent bonus features. Here are a few slots that we recommend checking out.
- Jungle Stripes is a fun jungle-themed slot game with a high RTP, and both ways pay lines.
- Ace-X is a unique slot game from Concept Gaming based on playing cards. It has automatic multipliers, and you can win up to 25 free spins.
- Millionaire Super Wins is an Indian-themed slot game from Flipluck Games that features a wheel-of-fortune style bonus game.
- The Bank Heist is a fun game from Dragon Gaming that features multiplier vaults and a free spins feature.
- Slot Father Part 2 is a mafia-themed slot from Betsoft. It has three different bonus features, including a gangster bonus and a gamble feature.
These are just a few of the games we enjoyed during our review of the BetOnline casino. The more you explore the slots they have to offer, the more you will find games and software providers you like.
We recommend playing these games for real money because they are a lot more exciting when you win. But you can also play demo versions if you want to try a game for free before you play with cash.
Table Games
The BetOnline casino also has a full range of table games available. Here are some of the options we noticed in our BetOnline online casino review.
- There are 17 different blackjack variants, including multi-hand blackjack, single-deck blackjack, 21 burn, double exposure, and blackjack switch.
- You can choose from nine different roulette options and two craps games.
- BetOnline has a wide variety of table poker games, including Caribbean poker, bonus Texas hold ‘em, pai gow poker, and big rollover hold ‘em.
- The casino site also has card games like casino war, three card rummy, and draw hi-lo.
- There are also three different baccarat options.
You will notice that there are a lot of repeated variants of different games. For example, there are nine roulette games, but the only options are American or European roulette.
Each software provider creates its own version of table games. For example, they may have different graphics or a different way of setting up the game screen. If you are comparing blackjack variants, the versions from each software provider may also have different rules.
We recommend checking out a few different games from each software provider to decide which one you like best.
Live Dealer Casino
You can enjoy a more authentic casino experience by exploring the two different live dealer studios that are available on BetOnline.
Fresh Deck studios operate the black casino. They have blackjack, roulette, baccarat, and casino poker with live dealers. In addition, there are also a few digital table games and slots in the Fresh Deck studios lobby.
The red casino features live games from Visionary iGaming and digital games from Rival Gaming. You can play blackjack, roulette, baccarat, and super six with a live dealer.
Each game has several dealers to choose from. We recommend testing a few out to see which ones you mesh with most. You can also choose a game based on betting limits.
Overall, we were pleased with the live dealer casino while reviewing BetOnline. Check it out - we think you'll like it too.
Video Poker on BetOnline
Video poker can be hit or miss at online casinos. Fortunately, BetOnline’s video poker collection is a hit. Here are some of the video poker games you can play on BetOnline for real money.
- Deuces Wild
- Aces and Eights
- Jokers Wild
- Jacks or Better
- Double Bonus
- Double Double Bonus
- Deuces and Joker
These options cover the most popular video poker variants, but some players might be disappointed because games like All American and Tens or Better are not included.
However, BetOnline also offers multi-hand variants of most of these games. You can play up to 25 hands of Jacks or Better and Jokers Wild. There are also five-hand options available. considering that many online casinos have gotten rid of multi-hand video poker games, BetOnline might be the best USA casino site for video poker enthusiasts.
Specialty Casino Games
If all of those casino games haven’t convinced you yet, BetOnline still has more to offer. They have a specialty games section with keno, bingo, scratch cards, and other casino games. Here are some of the specialty games we found during our BetOnline review.
- There are five different keno options available. Three of them include a progressive jackpot, but we recommend checking out Keno Megapays for a chance to win up to $200,000.
- Spin 2 Win is a wheel of fortune specialty game. If you are lucky, you can win a 10x multiplier to increase your winnings even more.
- Space Invasion is an arcade-style shooting game that allows you to win based on your score in the game.
- BetOnline offers 15 different online scratchcards. They are one of the only USA online casinos to include scratchers, and some of their scratchers even offer bonuses like free spins.
We would have wholeheartedly recommended the BetOnline casino if they didn’t have these specialty games. The site already has so much to offer, so they went above and beyond by including games that you can’t find anywhere else.
How is the Customer Support at BetOnline.ag?
We didn’t run into any issues during our review of BetOnline.ag, nor have we run into many issues in the past. But it’s inevitable that you will the more you use their site. And that goes for all gambling sites.
When you do, you can reach out to BetOnline’s customer support. It’s easy to do. Just scroll down to the bottom of their site and you’ll see a few of your options.
- Live chat
- info@betonline.com
They also have a FAQ and help center. We recommend you start here since they answer all the basic questions people have about gambling at BetOnline for real money. You’ll also notice in these sections that they have a contact form, three other customer support emails, and a phone number.
- cs@betonline.com
- tel:+11-888-426-3661
It’s awesome to see that BetOnline.ag offers phone support. Not every US online gambling site does, so that’s a big positive in our books.
But how is their support? Will you get the help you need? If you read other BetOnline reviews – especially from customers – you’ll see that it’s a mixed bag. Some people have a positive experience, others more negative.
We’ve contacted the customer support at BetOnline in the past and didn’t have any issues. Your mileage will vary, of course, but we don’t anticipate you having any issues either.
Wrapping Up Our BetOnline Review
What do we think? Is BetOnline legit?
Yes, BetOnline.ag is legit. It’s a great online gambling site. In fact, you can’t go wrong having a real money account here regardless of what you want to bet on or play. You can’t say that about many gambling sites.
BetOnline.ag is truly a triple threat. They’re a good choice if you want to play casino games, bet on sports, or play online poker.
What’s more is that they’re one of the best sites for US online gamblers. They accept a variety of banking methods – including cryptocurrencies – and now have a solid reputation in the industry despite their past.
You can’t beat their variety of welcome bonuses and ongoing promotions, either.
The bottom line – if you enjoy a mix of online gambling activities and only want to play at safe gambling sites, then you should strongly consider creating an account at BetOnline.ag.